B2B & Public Sector Delivery: A Step-by-Step Guide

Step 1: Identify Customer Requirements

• Confirm whether the target customer is a company or a government agency.
• Document the customer's specific requirements and a list of the products they need.
• Discuss the budget, delivery schedule, and related details.

Step 2: Product and Pricing Proposal

• Propose products that match the customer's requirements.
• Explain volume discount benefits and free shipping conditions for bulk purchases.
• Confirm specific discount conditions such as B2B education discounts.

Step 3: Contracting and Bidding

• Proceed with the public institution bidding process through KONEPS (G2B).
• Prepare the contract and required documents (tax invoice, delivery confirmation, etc.).

Step 4: Delivery and Installation

• Package the products and prepare for shipment in line with the delivery schedule.
• Where installation is required, provide installation services through specialized personnel.
• Conduct customer confirmation and a satisfaction survey after delivery.

Step 5: Payment and Follow-Up Management

• Process payment under deferred (post-delivery) payment terms.
• Maintain ongoing customer management and identify additional requirements.

Checklist

• [ ] Customer requirements clearly identified
• [ ] Product and pricing conditions reviewed
• [ ] Contract and bidding documents prepared
• [ ] Delivery and installation schedule confirmed
• [ ] Payment and follow-up management in progress

Precautions

• Be cautious of fraud impersonating national universities or government agencies. We recommend verifying the university's official representative phone number and prohibiting advance shipment.
• Education discounts apply only to educational institutions. Separate verification is required for corporate and public sector deliveries.

FAQ

Q1: What are the conditions for free shipping on B2B deliveries?

A1: In general, free shipping benefits are offered on bulk purchases. For certain providers, free shipping is available on purchases of KRW 240,000 or more within the Seoul and Gyeonggi regions.

Q2: How does public institution bidding work?

A2: Public institution bidding is conducted through KONEPS (G2B), and you can participate by preparing the required documents.

Q3: What measures help prevent fraud?

A3: Be cautious of fraud impersonating national universities or government agencies, and take security measures such as verifying the university's official representative phone number and prohibiting advance shipment.

Related Tags

• B2B delivery
• Public sector delivery
• KONEPS
• Free shipping
• Fraud prevention