Frequently Asked Questions (FAQ)
Resolve customer inquiries quickly and accurately through our Frequently Asked Questions. Find the information you need right away in the FAQ section.
Q
How can I check the expiration date of a product?
expand_more
How can I check the expiration date of a product?
You can check a product's expiration date from the date printed on the packaging. For more details, please refer to the official website or contact our customer service center.
Q
What are the operating hours of the Korea Lilly Product Consultation Office?
expand_more
What are the operating hours of the Korea Lilly Product Consultation Office?
It operates on weekdays from 9:00 AM to 6:00 PM, and is closed on weekends and public holidays.
Q
What is the statute of limitations for an insurance claim?
expand_more
What is the statute of limitations for an insurance claim?
An insurance claim must be filed within 3 years of the date the incident occurred to avoid expiration. Prompt notification is important.
Q
What is the claims procedure for KB Insurance?
expand_more
What is the claims procedure for KB Insurance?
For the claims procedure, prepare the required documents, then visit the relevant branch and submit the claim form.
Q
When is civil defense training conducted?
expand_more
When is civil defense training conducted?
It is conducted on the 15th of each month to mark Civil Defense Day, and may be adjusted depending on special circumstances.
Q
Where should I direct inquiries related to urban regeneration?
expand_more
Where should I direct inquiries related to urban regeneration?
For urban regeneration inquiries, please contact the help desk at 051-998-6764.
Q
What kind of organization is the International Rescue Committee?
expand_more
What kind of organization is the International Rescue Committee?
The International Rescue Committee is a humanitarian organization founded in 1933 with the help of Albert Einstein, and has a history of more than 90 years.
Q
How do I dilute Syngenta crop protection products?
expand_more
How do I dilute Syngenta crop protection products?
For Affirm / cabbage / diamondback moth, dilute at 2,000:1; one "mal" is equivalent to 20 liters.
Q
Where can I find the injection method video?
expand_more
Where can I find the injection method video?
Videos related to the injection method are available in the education section of the official website.
Q
How do I resolve login issues?
expand_more
How do I resolve login issues?
Login issues can be resolved by resetting your password; if necessary, please contact our customer service center.
References
This page was prepared with reference to official materials from the external institutions listed above. Each link opens in a new window.